AcefolkFind the right kind of help
Browse service descriptions and Ace information. Look for a match in skills, location or online format, and availability.
See the details. Choose with confidence.
Acefolk is being built to make it easier to find an independent Ace, understand their service, and follow each step of a booking.
For customers01 / Explore 02 / Review 03 / Follow through
From search to service.
Check the details
Read what the service includes. Check the Ace's price, timing, any fees or taxes, and the cancellation terms shown for that booking.
Use the app for next steps
Send a request or book through the flow shown in the app. The next step can vary by service; a booking is confirmed only when the app says it is.
Before you pay
Know the full amount.
Independent Aces set their service prices. When bookings open, review the service price, customer-facing fees, taxes, and payment step shown in the app before you authorize a charge.
If a price, cancellation rule, or booking status is unclear, contact Acefolk Help before you continue. Cancellations and refunds depend on the specific booking and the rules shown for it; read the Cancellations and Refunds section of our Terms.
Support
Help is part of the journey.
For an account, booking, payment, or safety question, use the support option in the app when available or email support@acefolk.com. Include a booking reference if you have one.
Visit Acefolk Help